To cancel a customers invoice, you should be in the accounts department.

Select Cancel Invoice



Enter the invoice number you wish to cancel then hit continue



The next screen will confirm the invoices details, you will then need to enter the password you log in to Navigator with, then confirm deletion.



You will then see a confirmation and the jobs will be in the accounts jobs screen ready to be invoiced again. Once the invoice is cancelled you will not be able to use that invoice number again.