Use Expected Stock to view stock that is due to arrive at the warehouse and process it when the physical goods are received.

From this screen you can receive one or multiple stock lines, assign a warehouse location, change the stock status or mark stock as returned.

Before you start

Make sure:

  • The expected stock has already been created in Warehouse.
  • The physical stock has arrived before you verify it as received.
  • You have checked the SKUs and quantities against the delivery.
  • You know which warehouse location should hold the stock, where required.

1. Open Expected Stock

Open the Expected Stock screen from the Goods Inwards and Receiving area.

The screen displays stock that Warehouse is expecting to arrive at the depot.

Use the list to identify the stock included in the physical delivery.

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2. Review the expected stock

Find the expected stock lines that match the delivery you have received.

Before processing the stock, check that the information shown matches the physical goods.

Check details such as:

  • The correct SKU.
  • The expected quantity.
  • The relevant contract or customer.
  • The warehouse location, where one has already been assigned.
Tip: Check the expected stock against the physical delivery before changing its status. This helps prevent stock being made available in Warehouse before it has actually arrived.

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3. Select the stock to process

Select the checkbox beside each stock line you want to process.

If the delivery contains more than one expected stock line, select all of the relevant lines before continuing.

Once the required lines are selected, right-click one of the selected lines to open the available actions.

Note: Multiple expected stock lines can be selected and processed together.

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4. Choose how to process the stock

The right-click menu provides several actions for the selected expected stock.

Action
What it does
Verify as received
Confirms that the stock has physically arrived and makes it available for picking.
Verify as returned
Marks the stock as received but keeps it unavailable for picking.
Change status
Allows you to select a different inventory status for the stock.
Set location
Assigns the stock to a warehouse location when one was not set during the original Goods Inwards process.

5. Verify stock as received

When the physical stock has arrived and is ready to be used on customer orders:

  1. Select the required stock lines.
  2. Right-click one of the selected lines.
  3. Select Verify as received.

Warehouse will confirm that the stock has been received and make it available for picking.

Important: Only use Verify as received after the physical goods have arrived and you have checked the delivery. The stock can become available for customer orders once it has been verified.

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Verify stock as returned

Use Verify as returned when the stock should be marked as received but must not be made available for picking.

  1. Select the required stock line or lines.
  2. Right-click one of the selected lines.
  3. Select Verify as returned.
Note: Stock verified as returned is recorded as received but remains unavailable for picking.

Set the warehouse location

If a location was not assigned when the stock was originally created, use Set location.

  1. Select the required stock line or lines.
  2. Right-click one of the selected lines.
  3. Select Set location.
  4. Select the warehouse location where the stock should be held.

The stock will be moved to the selected location in Warehouse.

Tip: Check the physical storage location before updating Warehouse so the system continues to match where the stock is actually held.

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Change the stock status

Use Change status when the expected stock needs to be moved to a different inventory status.

  1. Select the required stock line or lines.
  2. Right-click one of the selected lines.
  3. Select Change status.
  4. Select the required status.
Important: Only change the stock status when the new status accurately reflects the condition or stage of the physical stock.
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6. Check the received stock

After processing the expected stock, go to:

Inventory → Manage Inventory

Find the SKU and check that the stock information is correct.

Confirm that:

  • The expected quantity has been received.
  • The correct inventory status is shown.
  • The warehouse location is correct.
  • The stock is available for picking where required.

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What happens next?

The expected stock has now been processed according to the action selected.

  • Verified as received stock is available for picking.
  • Verified as returned stock is recorded as received but is not available for picking.
  • Set location updates where Warehouse records the stock as being held.
  • Change status updates the inventory status of the selected stock.
Next step:
Use Manage inventory to review the stock after receipt, or Create an order when received stock is available and ready to be allocated to a customer order.