Servicing Depot

The Depot identifies the warehouse Location that will fulfil your order.

This is defined when the SKUs have been selected and placed. You are not able to have a mixed basket of SKUs from different depots.

Order Details

Complete the following information as required:

Reference (optional)

Enter your own reference for the order. This can be used to help identify the shipment, note that all orders have to have unique references as you will not be able to use the same reference for any following orders. You dont have to enter a reference if it is not required.

Purchase Order

If applicable, enter your Purchase Order (PO) number.

Carrier Service

Select the required delivery service from the available options.

Required / Ready Date

Select the date that the order is required or ready for despatch.

Special Instructions (optional)

Enter any additional information or delivery instructions that should be passed to the warehouse.

Examples include:

• Leave with reception
  
• Packing Needed
  
• Personalised notes for cards
  
• Fragile goods
  

Delivery Address

Enter the address that the order should be delivered to.

The following fields are available:

• Company
  
• Address
  
• Town
  
• County
  
• Postcode
  
• Country
  

You can also use the Lookup button to search for an address using the postcode, where you have used the address details before.

Private Notes (optional)

Tick Add Private Notes to include internal notes relating to the order for the warehouse.

Consignee Details

Enter the recipient's:

• Name (This is required for the order)
  
• Email Address
  
• Telephone Number
  

These details help ensure the carrier can contact the recipient if required.

Despatch Location (Optional)

This is for event Items You can despatch it to the event location and when it returns if there is anything left in the location you know this has not returned.

Stock Options

You will see the following options:

Part Picking Allowed

Allows the warehouse to dispatch available stock if the full order quantity is not currently available.

Back Ordering Allowed

Allows Expected stock to apply on order but cant be despatched until stock becomes available.

Customs Declaration

Select this option if you require the EORI or Vat Number but this can be stored on the contract and only needs filling out if it differs from the contract details.

Submitting Your Order

Once all required information has been completed:

1. Review the delivery address and order details.
   
2. Confirm the basket contents are correct.
   
3. Click Submit Order.
   

Your order will then be submitted to the warehouse for processing.