Shipping History

The Shipping History page can be accessed by navigating to Orders > Shipping History.

This page displays all consignments that have been created for your orders, allowing you to review shipment information and monitor deliveries.

Each consignment card provides a summary of the shipment, including the service used and delivery details.

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Consignment Summary

Each consignment displays the following information:

  • Consignment Number – The unique reference assigned to the shipment.
  • Order Number – The associated warehouse order reference.
  • Delivery Reference – The delivery reference or consignee reference.
  • Consignee – The recipient of the shipment.
  • Carrier Service – The delivery service used (for example, Alpha UK – Economy).
  • Requested for – The user who created the order.

This provides a quick overview of each shipment that has been despatched from the warehouse.



Viewing Consignment Details

Click View Details to open the despatch note.

The consignment details include:

  • Delivery address
  • Products included in the shipment
  • SKU information
  • Quantities despatched

This allows you to review exactly what was shipped for that consignment.



Tracking a Shipment

Where supported by the selected carrier, a Track link will be displayed.

Selecting Track will take you to the carrier's tracking page, allowing you to monitor the progress of your shipment using the latest tracking information.


Note: Tracking is only available if a tracking link is supplied.


Searching for Consignments

The Search Consignments panel allows you to quickly locate specific shipments.

You can search using one or more of the following criteria:

  • Consignment Number
  • Order Number
  • Reference
  • Consignee Name
  • Delivery Postcode

Click Search to display matching consignments.



Additional Options

Print

Select Print to generate a printable copy of the consignment or delivery documentation.

Track

Where available, select Track to view the current delivery status directly on the carrier's website.


Tip: If you need to check whether an order has left the warehouse, the Shipping History page is the quickest place to look. Once a consignment has been created, you'll be able to view the shipment details and, where available, track its journey with the carrier.