Uploads
The Uploads page can be accessed by navigating to Tools > Uploads.
This page allows you to upload data files directly to the warehouse for processing.
Depending on your account and warehouse processes, uploads can be used for a variety of purposes, including:
- Stock import files
- New SKU creation requests
- Updates to existing SKU information
The warehouse team will process the uploaded file and update the Warehouse Management System as required.

Supported File Formats
Files can be uploaded in the following formats:
- CSV
- XML
- Microsoft Excel (XLS)
Please ensure your file matches the format agreed with your warehouse before uploading.
Uploading a File
To upload a file:
- Click Select File.
- Browse to the file on your computer.
- Enter a File Description to help identify the upload.
- Click Upload.
The file will then be submitted to the warehouse for processing.
Common Uses
The Uploads page is commonly used for:
Stock Imports
Upload files containing stock information for products being received into the warehouse.
New SKU Requests
Submit details of new products that have not yet been created within the Warehouse Management System.
This allows the warehouse team to create the new SKUs before stock arrives.
SKU Updates
Upload amended product information to update existing SKUs, such as changes to descriptions, dimensions, weights, or other product attributes.
Previous Uploads
The Previous Uploads section displays files that have already been submitted.
For each upload you can view:
- Date and time received
- User who uploaded the file
- Filename
- Number of rows contained within the file
This provides a record of files that have been submitted through the portal.
Note: Uploading a file does not automatically update the Warehouse Management System. Files are reviewed and processed by the warehouse in accordance with your agreed operating procedures.