Use Manage SKUs to create the products held and processed within Warehouse.

Each SKU can be configured with its own barcode, picking rules, serial-number behaviour, kit settings, dimensions, containers and financial information.

Before you start

Decide:

  • Which contract the SKU belongs to.
  • The unique SKU code and product name.
  • Whether the product uses a barcode.
  • How stock should be selected when the SKU is picked.
  • Whether the SKU requires serial-number tracking.
  • Whether dimensions, customs or financial information needs to be recorded.


1. Create a new SKU

Open Manage SKUs.

Select the required Contract in the top-left of the screen, then select the + button.

Enter:

  • SKU Code – the unique code used to identify the product.
  • SKU Name – the product or item name.
Note: The SKU Code must be unique and cannot use the same code as another SKU.
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2. Enter the general SKU details

Use the General section to configure the main product information.

Field
Description
Active
Controls whether the SKU is currently active and available for use.
Contract
Shows the contract the SKU belongs to. This will initially use the contract selected when the SKU was created.
Barcode
Enter the product barcode if the SKU needs to be identified by scanning.
Category
Optionally assign the SKU to a product category, such as liquid, hazardous material or another category configured in Warehouse.
Article
Optionally enter a broader description or product type for the SKU.
Tip: Add the barcode when products will be scanned during Goods Inwards, picking or other warehouse processes.
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3. Choose the pick priority

Use Pick Priority to control how Warehouse chooses stock when this SKU is allocated for picking.

Pick priority
How stock is selected
Batch/Lot – Lowest First
Prioritises stock using the batch or lot information, starting with the lowest or oldest applicable batch.
By Shelf-Life
Prioritises stock using its expiry or shelf-life information.
FIFO
First In, First Out. Prioritises the oldest stock in Warehouse.
LIFO
Last In, First Out. Prioritises the newest stock.
Item Quantity – Lowest First
Prioritises the location containing the lowest stock quantity before moving to the next available location.
Note: Choose the picking method that matches how the product should be rotated within your warehouse.

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4. Configure order behaviour

Use the Order section to control how the SKU behaves when it is added to an order.

Back orders

Enable Back-Order Allowed if orders containing this SKU can wait for expected stock when sufficient inventory is not currently available.

Leave this disabled if the SKU should only be ordered when sufficient stock is already available.

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5. Configure serial-number tracking

If the SKU is serialised, use Serial Type to choose when the serial number must be assigned.

Serial type
When the serial is assigned
Assigned on Pick
The serial number is selected or entered when the physical item is picked.
Assigned on Order
The serial number must be entered when the SKU is added to the order.
Assigned on Check-In
Serial numbers are recorded when the stock is received into Warehouse.
Tip: Choose the serial type based on the point in your warehouse process where the individual physical item becomes known.

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6. Configure kit behavior

If the SKU represents a kit containing other SKUs, select the required Kit Type.

Kit type
Description
Empty – Kitted on Order
The kit is expanded into its child SKUs when an order is created. The child items are added to the order rather than the parent SKU.
Built – Kitted on Build
Kits are built from their component SKUs before being used as completed parent items.
Auto – Kitted on Check-In
The kit is formed during check-in, with its child SKUs linked to the parent SKU.
Picked – Kitted on Pick
The kit can be created during the picking process using the required component SKUs.
Note: Kit settings are only required when the SKU forms part of a configured kit workflow.

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7. Set the container information

Use the Containers section to associate packaging or container information with the SKU.

Available container levels include:

  • Container
  • Inner Container
  • Outer Container

These can be used when the product is stored or handled using different packaging levels.

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8. Enter the dimensions

Use the Dimensions section to record the physical information associated with the SKU.

Record the available information such as:

  • Length
  • Width
  • Height
  • Weight
  • Number of pieces
Tip: Keeping product dimensions and weights accurate can improve downstream shipping and carrier information.

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9. Enter the financial and customs information

Use the Financial section to store item values, charges and information that may be required for exports.

Field
Description
Value
Records the value of the item. This can also be used when order information is passed to connected delivery systems.
Pick Charge
Optionally records a charge associated with picking the SKU.
Place Charge
Optionally records a charge associated with placing the SKU into stock.
Price
Records the configured price of the item.
Nominal Code
Select the appropriate financial or accounting code where required.
HS Code
Enter the customs commodity code when the SKU may be included in international shipments.
Origin Country
Record the product's country of origin where required for export.
Note: HS Code and Origin Country are particularly important when the SKU may be shipped internationally.

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10. Save the SKU

Review the SKU configuration before saving.

Check that:

  • The SKU code and name are correct.
  • The correct contract has been selected.
  • The barcode is correct where required.
  • The pick priority matches your stock-rotation process.
  • Serialization or kit settings have been configured where required.
  • The dimensions, financial and export information is correct.

Save the SKU.

Once created, it will appear in the SKU list.



Manage an existing SKU

Existing SKUs can be reviewed and updated from the SKU list.

Right-click the SKU you want to manage to open the available actions.

From here you can edit information held against the SKU, including the settings available on the main SKU setup screen.

Tip: Review the effect of a change before updating a SKU that already has stock or existing orders associated with it.


What happens next?

Once created, the SKU can be used throughout Warehouse.

Depending on its configuration, it can be used for:

  • Receiving stock.
  • Inventory management.
  • Creating orders.
  • Picking and packing.
  • Serial-number tracking.
  • Kit processing.
  • International shipping information.
Next step:
Use Set valid locations for a SKU if the product should only be stored in particular warehouse locations, or Receive stock into Warehouse when you are ready to add inventory.