Use the SKUs import to create multiple products in Warehouse from a CSV file.

This is useful when setting up a new contract or when a large number of SKUs need to be created at the same time.

Before you start

Make sure:

  • The SKU information has been prepared in a CSV file.
  • You know which contract the SKUs belong to.
  • Each SKU has the information required to create the product in Warehouse.
  • The SKU codes in the file have been checked for accuracy.


1. Prepare the SKU file

Prepare a CSV file containing the products you want to create.

Each row should represent a SKU, with the product information separated into columns.

For example:

SKU Code
SKU Name
Barcode
Weight
SKU-001
Example Product
123456789
1.5
Tip: Use clear column headings in the CSV file. This will make it easier to map the information to the correct Warehouse fields during the import.

2. Upload the CSV file

Open the Uploads area and select Upload.

Complete the upload information:

Field
Description
Contract
Select the contract the new SKUs should belong to.
Note
Enter a description to help identify the upload.
File
Select the CSV file containing the SKU information.

Select Browse and choose the CSV file from your computer.

Complete the upload.

Once successful, the uploaded file will appear in the Uploads area.

Note: Check the selected Contract carefully. The imported SKUs will be created against that contract.

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3. Create a new SKU import

Return to the Uploads area and select New Import.

Select SKUs as the import type.

Then select the CSV file uploaded in the previous step.

Warehouse will load the contents of the file into the import screen.

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4. Map the CSV columns

Map each column in the CSV file to the corresponding Warehouse SKU field.

For example:

CSV column
Warehouse field
SKU Code
SKU Code
SKU Name
SKU Name
Barcode
Barcode

Continue mapping the remaining columns in the file to the appropriate Warehouse fields.

Tip: Check every mapped column before continuing. An incorrect mapping can place information into the wrong SKU field.

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5. Remove the header row

If the first row of the CSV contains the column headings, remove it from the import data.

Select the × beside the first row.

This prevents the headings from being processed as a SKU.

Note: Only remove the first row when it contains headings rather than actual product information.

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6. Review the import

Before creating the SKUs, review the import data one final time.

Check that:

  • The correct contract was selected.
  • The correct CSV file has been loaded.
  • The SKU codes are correct.
  • The product names are correct.
  • Each column has been mapped to the correct Warehouse field.
  • The header row has been removed where required.
Important: Check the SKU codes carefully before importing. These codes are used to identify the products throughout Warehouse.

7. Perform the import

When everything is correct, select PERFORM IMPORT.

Warehouse will process the CSV file and attempt to create the new SKUs.

Once processing has finished, a message will confirm whether the SKUs were imported successfully or whether any errors were found.


8. Review any import errors

If Warehouse reports an error, review the message before continuing.

Check the affected SKU information and correct the problem before attempting the import again.

Common areas to check include:

  • SKU codes.
  • Missing required information.
  • Incorrect column mapping.
  • Unexpected values in the CSV file.
  • The selected contract.
Tip: Use the error message to identify the problem rather than repeatedly performing the same import without changing the data.

9. Check the imported SKUs

Once the import has completed successfully, go to:

Products & SKUs → Manage SKUs

The newly created products will appear in the SKU list.

Open a selection of the new SKUs and check that the imported information is correct.

Confirm that:

  • The SKU code is correct.
  • The product name is correct.
  • The SKU belongs to the correct contract.
  • Any additional imported information has been populated correctly.

What happens next?

The imported products are now available in Warehouse.

Depending on the information included in the import, you may still need to configure additional product settings such as:

  • Valid warehouse locations.
  • Product categories.
  • SKU aliases.
  • GTIN containers.
  • Picking behaviour.
  • Serial-number settings.
Next step:
Open Create and manage SKUs to review any additional product settings, or Receive stock into Warehouse when you are ready to add inventory.