Use the SKUs import to update details for multiple existing SKUs at the same time.

This is useful when product information such as dimensions, financial details or other SKU settings needs to be changed in bulk rather than updating each SKU individually.
Important: Do not change the SKU Code or SKU Name when the product is linked to an ecommerce store such as Shopify or WooCommerce.

Changing these values may break the link between Warehouse and the connected store. Other SKU information can still be updated.

Before you start

Make sure:

  • The SKUs you want to update already exist in Warehouse.
  • Your update file contains the SKU information required to identify each product.
  • You have checked which fields need to be changed.
  • You are using the correct contract.
  • You have taken particular care with SKUs linked to ecommerce integrations.

1. Prepare the update file

Prepare a spreadsheet containing the existing SKUs and the information that needs to be updated.

Make sure the values used to identify the SKUs match the existing records in Warehouse.

Only include or map fields that should be updated.

Tip: Keep the column headings consistent with the Warehouse field names where possible. Matching headings can be mapped automatically during the import.

2. Upload the update file

Open the Uploads area and select Upload.

Select the Contract containing the SKUs you want to update.

Enter a note to help identify the upload, then select Browse and choose the update file from your computer.

Complete the upload.

Once successful, the file will be available to use for a new import.

Note: Make sure the correct contract is selected before uploading the file.

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3. Create a new SKU import

Return to the Uploads area and select New Import.

Select SKUs as the import type.

Then select the file uploaded in the previous step.

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4. Set the import to Update Only

Before mapping or importing the data, check the import settings.

Set:

Setting
Required value
Import Mode
Update Only
Abandon Upload on Error
Enabled
Important: Make sure Import Mode is set to Update Only. This import is intended to update existing SKUs rather than create new product records.

5. Map the spreadsheet columns

Map each column in the update file to the corresponding Warehouse SKU field.

If the spreadsheet headings match the Warehouse field names, some or all of the columns may map automatically.

Review every mapped column before continuing.

Tip: Only map fields that you intend to update. Check carefully that each source column is pointing to the correct Warehouse field.

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6. Remove the header row

If the first row of the spreadsheet contains the column headings, remove it from the import data.

This prevents the headings from being treated as SKU information.

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7. Review the changes

Before performing the import, check the data shown in the import table.

Confirm that:

  • The correct SKUs are being updated.
  • The correct contract was selected.
  • The columns are mapped correctly.
  • The new values are correct.
  • SKU codes and names linked to ecommerce stores have not been changed.
Note: This is the best point to catch an incorrect mapping before any SKU records are changed.

8. Perform the update

When everything is correct, select PERFORM IMPORT.

Warehouse will process the file and update the existing SKU records.

A confirmation message will appear when the import completes successfully.


9. Check the updated SKUs

Once the update has completed, go to:

Products & SKUs → Manage SKUs

Find one of the SKUs included in the update and open its details.

Check that the expected information has been changed correctly.

Tip: Check a sample of the updated SKUs after a large import rather than assuming every record has been updated as expected.

What happens next?

The selected fields on the existing SKUs have now been updated.

Any Warehouse processes that use those fields will use the new information going forward.

Next step:
Review the updated products under Manage SKUs and confirm that the changes are correct before using them in further warehouse processes.